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Entries in Web/Tech (90)

Wednesday
Aug042004

A Pretty Funny Anti-Bush video

Looks like people missed Will Ferrell's Dubya send-up from SNL. Here he is talking about voting in the upcoming elections.

Will Ferrell - A message from White House West

Monday
Aug022004

The End to Headphone Blues

My desktop speakers have a headphone jack! Who'd have thunk of that? :-)

What relief! Oh, and I can also conveniently hook up and disconnect my home theater system to my PC.

The sun is shining again!

Sunday
Aug012004

Apple Responds

Well Apple finally responded to a rather strongly worded e-mail from me, and basically refunded the $30 I'd bought. Well, its a solution, but I don't see why they can't send another e-mail or change the access code on the gift certificate and mail the new one to my brother ... or even to me.

For that matter, why can't they send me a copy of the e-mail they should've sent out to Kartik? That way, I can let him know what the code is.

The logic escapes me.

Sunday
Aug012004

Computer Woes

Well, I got caught flatfooted when I upgraded my PC's sound card with a Creative Audigy ZS. My computer's sound had been running through the motherboard, and I decided to invest in a sound card.

Only when I bought it did I realize that disabling the on-board ports meant not being able to plug in my headphones to the front-side ports. Which means that I have to plug in headphones, mics etc. into the back of my PC. I will admit I was very happy with the front-side access. Unless I figure out if I can attach an extension cable behind the comp and split the inputs between the speakers and the headphones.

Life's never easy is it? :-(

Wednesday
Jul282004

Apple Sucks

Don't get me wrong - I love my iPod and admire some of the features of Macintosh computers ... but their customer care SUCKS.



I bought a $30 iTunes Music Store gift certificate for my brother about 10 days ago. I got the e-mail saying I had been successfully billed but he never received the certificate. There's no phone number on the website, only an e-mail form, whichI duly filled out last Wednesday (ie: a week ago).  I got a confirmation e-mail stating that the issue would be addressed in 24-48 hours. 5 days, or 120 hours later, I have no response and when I called Apple, I was told there was no phone number or customer care agent to talk to. I was instead told to dispute the charge made with my bank!



Imagine that! Apple would rather the consumer took the trouble to correct its problems! For all its touting of user-friendliness, Apple seems to be as cold and heartless as the next company.



I remember Mansi and I taking her old Powerbook to the Apple store in downtown NYC last year. God, was the customer care rep a jerk! We wanted to know how to install a wireless card, and the technician refused to tell us. To do so would've cost us 100 bucks! He said the best he could do was to take it into the back (yes, without us watching) and check if the card was working by installing it. He'd then take it out and return the card and laptop to us. Ultimately, he relented and did it for free, but what the !@#$ is Apple's problem?



You know, some people call Microsoft a cold heartless company, but I tell you - Microsoft is a benevolent dictator compared to Apple's tyrant!

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